Okay - Inbound Customer Service Representative Frontier Employee Review

3.0
Nov 19, 2020
Recommend
CEO approval
Business Outlook

Pros

The bonuses from commission are good when you can reach the goals

Cons

The base pay rate isn't that great now that minimum wage has increased base pay increases very minimum

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Frontier Response
5y
Thank you for your feedback as it helps us work towards a better future. We’d like to hear more about your experience. Please contact our team at FrontierCareersFeedback@ftr.com.

Explore other reviews about Frontier

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

lots of management changes and reorgs

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Frontier Response
2w
We’re so glad to hear you’ve enjoyed your role. We aim to create an environment where employees feel heard and valued even as our company evolves. Thank you for taking the time to share your experience!
4.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Healthy work environment, wonderful staff.

Cons

Low gas pay, turf not as expansive as other companies

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Frontier Response
1w
We’re glad to hear you’ve enjoyed working with your colleagues. We’re proud to foster an environment where our employees can collaborate and support one another. Thank you for sharing!
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