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      Frontier

      Engaged Employer

      Frontier reviews

      Fiber customer Support Agent - Customer Support Analyst Frontier Employee Review

      2.0
      Apr 3, 2014
      Customer support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay. Training was pretty good. Pay was the only thing that kept me going

      Cons

      Forced OT. Politics. Nazi like environment coming back from breaks, signing in and out.

      Explore other reviews about Frontier

      5.0
      May 13, 2026
      Customer care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      I can’t think of anything

      avatar
      Frontier Response
      1mo
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
      2.0
      May 19, 2026
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Few less not many some

      Cons

      Many numerous lots a lot

      avatar
      Frontier Response
      1mo
      Thank you for your input. We’re sorry to hear of your negative experience. We appreciate our staff and want to make sure our employees have the tools and resources to succeed. If you’d like to share more about your experience, please reach us at FrontierCareersFeedback@ftr.com.
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