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      Frontier

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      Frontier reviews

      I'm thankful for my job, but it's faaaar from perfect! - Tier II NOC Technician Frontier Employee Review

      3.0
      Apr 15, 2014
      Tier ii noc technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      I mainly talk to field techs, and I don't have to take incoming customer calls. My job is to fix the network.

      Cons

      Management policies that get in the way of getting work done. Productivity is pushed to the point that the less work per ticket you do, and the more tickets you work like that, the more you are rewarded.

      Explore other reviews about Frontier

      5.0
      May 13, 2026
      Customer care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      I can’t think of anything

      avatar
      Frontier Response
      1mo
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
      5.0
      Jun 23, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Made really good money in this role

      Cons

      very unorganized, it was a new division so we figured it out along the way

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