Treats employees poorly - Senior Specialist - Customer Service Frontier Employee Review

1.0
May 26, 2014
Recommend
CEO approval
Business Outlook

Pros

decent pay, but see the Cons for the other side of it.

Cons

Terminated me as part of downsizing, closed the office a couple months later and moved the jobs from IL to TX and SC to not have them in a union and pay lower wages and benefits.

Explore other reviews about Frontier

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work 10/10 recommend

Cons

Verizon bought the company. Let everyone go a couple months after buying us out.

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Made really good money in this role

Cons

very unorganized, it was a new division so we figured it out along the way

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