Management with people at forefront of our decisions - Call Center Manager Frontier Employee Review

5.0
Jun 27, 2014
Recommend
CEO approval
Business Outlook

Pros

We take great pride in developing our agents, providing 100% U.S. based customer/technical service and being in the TOP 100 military friendly businesses. In our culture, we put the people (employees and customers) at the forefront of every decision.

Cons

Call center environments always experience change. Fortunately, our management always makes decisions that are fair and consistent for all employees while meeting business needs.

Explore other reviews about Frontier

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

I can’t think of anything

avatar
Frontier Response
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work 10/10 recommend

Cons

Verizon bought the company. Let everyone go a couple months after buying us out.

avatar
Frontier Response
1d
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
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