They have always taken care of me! - Customer Service Representative Frontier Employee Review

4.0
Jun 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Decent pay if you work hard and a very solid teamwork-oriented workgroup. You can make great money if you stay motivated and focused but not a job for the timid or meek.

Cons

Limited local promotion potential in the work at home groups but that is to be expected. Lots of rural customer base that see ads about 50 meg internet and feel it should be available to them as well.

Explore other reviews about Frontier

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

I can’t think of anything

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Frontier Response
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work 10/10 recommend

Cons

Verizon bought the company. Let everyone go a couple months after buying us out.

avatar
Frontier Response
1d
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
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