Its a job - Customer Service Representative (CSR) Frontier Employee Review

2.0
Feb 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Amazing Co-workers Good information system

Cons

No growth, low pay, poor management, overall toxic environment

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Frontier Response
2y
Thank you for sharing your experience. I’m sorry to hear you felt unsupported by your management team. One of our top priorities is ensuring an environment where employees feel heard and valued. Please contact FrontierCareersFeedback@ftr.com to provide more feedback on how we can improve for the future. Thank you.

Explore other reviews about Frontier

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

lots of management changes and reorgs

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Frontier Response
1w
We’re so glad to hear you’ve enjoyed your role. We aim to create an environment where employees feel heard and valued even as our company evolves. Thank you for taking the time to share your experience!
4.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Healthy work environment, wonderful staff.

Cons

Low gas pay, turf not as expansive as other companies

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Frontier Response
3d
We’re glad to hear you’ve enjoyed working with your colleagues. We’re proud to foster an environment where our employees can collaborate and support one another. Thank you for sharing!
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