Nobody Cares Anymore - Customer Service Representative Frontier Employee Review

1.0
Nov 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Management used to care about us. One manager would come around every day to say hi. I would get balloons for every good survey I got. I don't anymore though. I think they ran out of helium or something. Base pay and Incentives are pretty good and the time off is good.

Cons

New management just wants to write everybody up. The culture has changed and isn't fun anymore. Nobody cares anymore.

Explore other reviews about Frontier

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

I can’t think of anything

avatar
Frontier Response
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

lots of management changes and reorgs

avatar
Frontier Response
3d
We’re so glad to hear you’ve enjoyed your role. We aim to create an environment where employees feel heard and valued even as our company evolves. Thank you for taking the time to share your experience!
See reviews by: Helpful|Rating|Date|All