Pretty sure this job made me physically ill - Phone Representative Frontier Employee Review

Users say... "Good pay and every Tuesday all of management disappear for 3" "Good benefits for employees and family" "The people that you work with are well know ledged and always great about sharing their intel" "company offers a good salary" "Great boss, flexible hours, work from home" 

Users say... "Overall management is poor." "Bad Upper Management." "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." "No training on technology or on the systems." "I feel that we as Local Managers do the jobs of a lot of other departments."