Has Potential - Customer Service Specialist Frontier Employee Review

2.0
Mar 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Commission, Environment, Facilities, Break room, Site management.

Cons

Frontier is stuck in the past. Puts too much emphasis on landline telephone service. Many customers have frequent outages, which increases repair calls, making it hard to make sales quota.

Explore other reviews about Frontier

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

lots of management changes and reorgs

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Frontier Response
1w
We’re so glad to hear you’ve enjoyed your role. We aim to create an environment where employees feel heard and valued even as our company evolves. Thank you for taking the time to share your experience!
4.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Healthy work environment, wonderful staff.

Cons

Low gas pay, turf not as expansive as other companies

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