Lack of Care For Employees - Anonymous employee Frost Bank Employee Review

1.0
Apr 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Health insurance benefits are good.

Cons

Management will skirt the rules and even go behind HRs back. HR will not take appropriate action if it is upper management and you will be an outcast for speaking up. Management will question you about medical appointments, suggest going against medical advice if it benefits them, and treats employees with disabilities poorly. Policies apply to some employees but not others. The culture revolves around cliques and drinking. There are a lot of office politics involved. The job will seem great at first but after a few months the facade will drop.

Explore other reviews about Frost Bank

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great and welcoming work environment

Cons

Not one con I can think of

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with good benefits as well. Good environment to work in and nice team members as well.

Cons

In the Customer Service side, they care more about is metrics and performance than the customer service agents. Call are back to back all day and it is exhausting.

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