Supportive leadership, minimal offset by occasional rude customers - Personal Banker I Frost Bank Employee Review

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great support from leadership and management!

Cons

Customers can be rude at times

Explore other reviews about Frost Bank

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great and welcoming work environment

Cons

Not one con I can think of

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with good benefits as well. Good environment to work in and nice team members as well.

Cons

In the Customer Service side, they care more about is metrics and performance than the customer service agents. Call are back to back all day and it is exhausting.

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