Great people, strong leadership, stable environment - E-commerce Product Owner Frost Bank Employee Review

5.0
Jul 6, 2016
Recommend
CEO approval
Business Outlook

Pros

There are plenty of opportunities to drive improvements. It just takes dedication to see them through. Leadership is usually aligned around concrete initiatives and proves the support necessary to deliver good results. Work/life balance is preserved with reasonable expectations for performance. Low turnover - you can build relationships with coworkers for years.

Cons

Compensation is lower than industry norms. Some processes and tools are ancient and are in desperate need of an upgrade.

Explore other reviews about Frost Bank

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with good benefits as well. Good environment to work in and nice team members as well.

Cons

In the Customer Service side, they care more about is metrics and performance than the customer service agents. Call are back to back all day and it is exhausting.

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