If you want to work for a company run by Human Resources, this is your place. - Anonymous employee Frost Bank Employee Review

1.0
Jul 21, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Retirement benefits and some nice coworkers

Cons

They could care less about the employees, If you get a 1% merit raise you are lucky I have heard MANY been told that " you are lucky to have the privilege to work here" HR actually believes that too. It is such a culture of medicracy. Excellent performers are penalized and the average are rewarded.

Explore other reviews about Frost Bank

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with good benefits as well. Good environment to work in and nice team members as well.

Cons

In the Customer Service side, they care more about is metrics and performance than the customer service agents. Call are back to back all day and it is exhausting.

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