HR Run company where Management has little say! - Anonymous employee Frost Bank Employee Review

1.0
Aug 24, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Enjoyed some of the people I worked with & the Benefits were better than average.

Cons

Management will promise one thing but then HR will say another which makes for some upset employees, including myself and it didn't just happen once, but several times. HR started out a conversation with "So let me get this straight..." HR is supposed to be on the employees side. Everything moves very slowly and decisions are not made quickly. Toxic work environment where employees and other members of the office would talk badly about one another.

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5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great and welcoming work environment

Cons

Not one con I can think of

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with good benefits as well. Good environment to work in and nice team members as well.

Cons

In the Customer Service side, they care more about is metrics and performance than the customer service agents. Call are back to back all day and it is exhausting.

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