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      Frost Bank

      Engaged Employer

      Frost Bank reviews

      Complete waste of time - Anonymous employee Frost Bank Employee Review

      1.0
      Jan 25, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Laid Back, decent pay, very small town bank atmosphere. Overall not a bad bank on the consumer side they’ll let you do anything as a customer if you kick and scream enough.

      Cons

      Political, Political, Political. If you come from a big bank this place is definitely not a smart move. Management makes accommodations for staff they like. Employees are allowed to get away with Racial Profiling and Racial Comments even when management and HR is involved. Overall this bank is terrible to work for.

      Explore other reviews about Frost Bank

      5.0
      Jul 6, 2026
      Personal banker i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really great and welcoming work environment

      Cons

      Not one con I can think of

      4.0
      Jul 2, 2026
      Telephone customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company with good benefits as well. Good environment to work in and nice team members as well.

      Cons

      In the Customer Service side, they care more about is metrics and performance than the customer service agents. Call are back to back all day and it is exhausting.

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