Always be willing to ask for help! - Telephone Customer Service Frost Bank Employee Review

5.0
May 31, 2018
Recommend
CEO approval
Business Outlook

Pros

Pay Culture Free lunch when lunches have to be cut short Nap rooms

Cons

Sometimes calls back to back Cliquey culture Condescending supervisors

Explore other reviews about Frost Bank

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with good benefits as well. Good environment to work in and nice team members as well.

Cons

In the Customer Service side, they care more about is metrics and performance than the customer service agents. Call are back to back all day and it is exhausting.

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