Sold company but slow to promote - Relationship Manager Frost Bank Employee Review

3.0
Apr 18, 2013
Recommend
CEO approval
Business Outlook

Pros

Very good and solid company. It does care for it customers and provided excellent customer services. Long tradition and established company. Provides global banking services with a community bank feel.

Cons

Very slow to promote. Becoming to focused on sales side of banking. Not always practices what it preaches.

Explore other reviews about Frost Bank

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great and welcoming work environment

Cons

Not one con I can think of

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with good benefits as well. Good environment to work in and nice team members as well.

Cons

In the Customer Service side, they care more about is metrics and performance than the customer service agents. Call are back to back all day and it is exhausting.

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