Good people, good place to work - Secretary Frost Bank Employee Review

4.0
Apr 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Working here was a great experience. There are great people employed here, and a very strong and admirable culture. They really do take care of their people in that benefits are great and there is a tuition assistance program I was able to take advantage of. My department was very laid back, taking time off was easy so long as you let someone know, and work-life balance was excellent. My boss always made sure to put family first. This was my first job out of college and it taught me a lot. I appreciated my time here and I was sad to leave.

Cons

For me, personally, I felt as though I was in a dead end role. This does not seem to be the case in other departments within the bank. I expressed interest in another department for a little over a year, even interviewing, and got nowhere. When I asked for advice on how to move into that department it fell on deaf ears. The work was also too easy at times. I rarely felt challenged.

Explore other reviews about Frost Bank

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great and welcoming work environment

Cons

Not one con I can think of

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with good benefits as well. Good environment to work in and nice team members as well.

Cons

In the Customer Service side, they care more about is metrics and performance than the customer service agents. Call are back to back all day and it is exhausting.

See reviews by: Helpful|Rating|Date|All