Reconsider - Anonymous employee Frost Bank Employee Review

1.0
May 5, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

401k matches up to 6% You will find some people who genuinely care about you The CEO is very down to earth and kind

Cons

Poor management and HR is not there to protect you as an employee. People get promoted based on favoritism not because they qualify for the position. Not every area is ran the same so you may end up in an area where it is very cliquey. There is really no official training. Many areas are hard to move up in.

Explore other reviews about Frost Bank

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great and welcoming work environment

Cons

Not one con I can think of

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with good benefits as well. Good environment to work in and nice team members as well.

Cons

In the Customer Service side, they care more about is metrics and performance than the customer service agents. Call are back to back all day and it is exhausting.

See reviews by: Helpful|Rating|Date|All