Great place to work, can be slow on promotions - Personal Banking Officer Frost Bank Employee Review

4.0
Aug 11, 2010
Recommend
CEO approval
Business Outlook

Pros

Treat employees very well, Decent benefits, Management is genrally vary fair in decision making, Yearly review and annual raise (usually, if job performance is up)

Cons

Can take a long time to move from Personal Banker into another position such as management or comemrcial lending, Personal Bankers not paid up to industry standard, Personal Bankers can experience a lack of respect from those in other departments

Explore other reviews about Frost Bank

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great and welcoming work environment

Cons

Not one con I can think of

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with good benefits as well. Good environment to work in and nice team members as well.

Cons

In the Customer Service side, they care more about is metrics and performance than the customer service agents. Call are back to back all day and it is exhausting.

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