Teller - Teller Frost Bank Employee Review

1.0
May 23, 2015
Recommend
CEO approval
Business Outlook

Pros

• Pay was great • Decent Atmosphere (for the most part) That's about all I can think of for the pros.

Cons

• incentives were cut to get pay increase. • management ignores problems at branch. • Disorganization and clutter make work at the branch near impossible. • management has no problem hounding you when you do something wrong but fail to praise on a job well done. • Management fails to notice the "Jokes" some coworkers make at other coworkers expense. • Management will actually join in the "Jokes" and laugh right along. • Branches were never cleaned and crawling with bugs even though we had "professional" cleaners come in nightly and someone to spray insecticide weekly. There are so many cons I can't even begin to think of it. Upper management placed me at a branch that's an hour and a half away from my house and gave me problems when I was 5 min late even though they promised to move me closer to home 5 months ago. I WOULD NOT recommend this company to anyone. Avoid this at all costs. This company is a cancer that will just suck the life out of you.

Explore other reviews about Frost Bank

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great and welcoming work environment

Cons

Not one con I can think of

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with good benefits as well. Good environment to work in and nice team members as well.

Cons

In the Customer Service side, they care more about is metrics and performance than the customer service agents. Call are back to back all day and it is exhausting.

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