Overall great place to work. - Trust Operations Specialist Frost Bank Employee Review

4.0
Sep 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Respectful and professional community, nice facilities, great benefits package.

Cons

Overworked employees depending on which department you’re in. Management sometimes isn’t great in acknowledging areas for growth.

Explore other reviews about Frost Bank

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with good benefits as well. Good environment to work in and nice team members as well.

Cons

In the Customer Service side, they care more about is metrics and performance than the customer service agents. Call are back to back all day and it is exhausting.

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