Overall amazing with a few cons - Bank Teller Frost Bank Employee Review

4.0
May 14, 2023
Recommend
CEO approval
Business Outlook

Pros

6% 401(k) matching, 2 weeks paid vacation per year starting out and goes up, no sales requirements on Teller side, great ability to get in contact with chain of command, decent or okay medical benefits.

Cons

Every branch does things differently depending on the Supervisor and Manager. You may get turned away and told you cannot do a transaction at one location and go to another in the same city and get told you can process it with no problems. This causes confusion and frustration among customers and staff as they get treated differently depending on where they go.

Explore other reviews about Frost Bank

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with good benefits as well. Good environment to work in and nice team members as well.

Cons

In the Customer Service side, they care more about is metrics and performance than the customer service agents. Call are back to back all day and it is exhausting.

See reviews by: Helpful|Rating|Date|All