Good job, intense scrutiny - Personal Banker I Frost Bank Employee Review

4.0
Aug 3, 2023
Recommend
CEO approval
Business Outlook

Pros

No quotas No hard sales No metrics to meet

Cons

Constant scrutiny Constant auditing Distinct lack of training in loans yet Personal bankers are fully expected to originate, close and fund loans.

Explore other reviews about Frost Bank

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with good benefits as well. Good environment to work in and nice team members as well.

Cons

In the Customer Service side, they care more about is metrics and performance than the customer service agents. Call are back to back all day and it is exhausting.

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