Not the best but not the worst - Bank Teller Frost Bank Employee Review

3.0
Sep 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Easy job, chill customers, great coworkers.

Cons

The job is very repetitive, not much room for growth unless you plan on being there for 20 years. Very hard to get time off. You’re forced to call in, they will deny vacations or PTO. The customer is always right mentality so even if you’re doing your job correct, managment always sided with the customer. Safety is lacking big time. We were put in very scary situations multiple times and security did nothing but stand there.

Explore other reviews about Frost Bank

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with good benefits as well. Good environment to work in and nice team members as well.

Cons

In the Customer Service side, they care more about is metrics and performance than the customer service agents. Call are back to back all day and it is exhausting.

See reviews by: Helpful|Rating|Date|All