Great bank, not so much management - Private Banking Frost Bank Employee Review

3.0
Apr 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Takes care of customer, has dedicated following

Cons

Training is nil, department management is a joke

Explore other reviews about Frost Bank

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with good benefits as well. Good environment to work in and nice team members as well.

Cons

In the Customer Service side, they care more about is metrics and performance than the customer service agents. Call are back to back all day and it is exhausting.

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