Great Culture - Bank Teller Frost Bank Employee Review

5.0
Jul 11, 2025
Recommend
CEO approval
Business Outlook

Pros

I enjoyed the culture at Frost. The bank was small enough to be able to accommodate unique customer requests, but large enough to have well established procedures in place. I really enjoyed the people I worked with and felt like I was adding value to the team.

Cons

I was a teller during college and wish there was more schedule flexibility in the part time teller positions. As a college student, I would have appreciated if I was able to adjust my work schedule and availability to coordinate with my school schedule, but that wasn't an option. There was a floating teller role available, but the hours were set as well and I wasn't able to make it work with school. I would have loved to stay at Frost if I could have aligned my work and school schedules.

Explore other reviews about Frost Bank

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with good benefits as well. Good environment to work in and nice team members as well.

Cons

In the Customer Service side, they care more about is metrics and performance than the customer service agents. Call are back to back all day and it is exhausting.

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