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FullSpeed Automotive

Engaged Employer

If you like being micromanaged and being threatened with termination - Master Technician/Auto FullSpeed Automotive Employee Review

1.0
Aug 3, 2024
Recommend
CEO approval
Business Outlook

Pros

At one time, was a fun and positive place to work. Customers can be really fun to interact with.

Cons

Upper middle management is constantly threatening everyone's jobs. Their policies and procedures change weekly. Drug use and alcohol abuse are rampant among all levels of employees, from newbies to upper management. It's a very toxic environment and continues to become moreso as management continues to walk through the revolving door. Upper management has either never been under the hood in a shop, or it's been so long that they've completely lost touch with reality. They took away sales bonuses for techs and didn't believe in raises, so the bare minimum effort is given. The doors are operating with inadequate tools and equipment. Everything is always "shoot me an email and we'll get that fixed", but that never happens. The only thing FSA cares about, and I mean the ONLY THING, is their bottom line. Not you, not the horrid conditions of the shops, not your safety. In one breath, they tell you to not give any coupons or discounts and in the next they tell you they just had a giant $25 off coupon drop. It doesn't matter what you do, because if you happen to clear the unattainable sales goals, they increase them so much, that you'll never meet the metrics again. The training is an absolute joke all done by CBT. Most managers don't understand how labor, sales, and inventory affect their performance or bonus. Shop managers are working 6 or 7 days a week, open to close, for substandard salaries.

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FullSpeed Automotive Response
1y
Thank you for taking the time to share your honest feedback about your experience at FullSpeed Automotive. We appreciate your perspective as a long-term team member and value the insights you’ve provided—both the positives, like your enjoyment of customer interactions, and the challenges you’ve outlined. We take your concerns very seriously, particularly regarding workplace culture, communication, and resource availability. Micromanagement, inconsistent policies, and lack of support are not the standards we strive for, and we apologize for the frustration this has caused. Ensuring a safe, respectful, and well-equipped work environment is a priority, and we are actively reviewing these issues with leadership. Regarding compensation and bonuses, we understand how critical fair incentives are to morale and performance. We are reassessing our structures to better align with the hard work and dedication of our technicians and managers. Your feedback about training, tools, and management turnover is especially valuable as we work on improvements. We encourage you to reach out to HR or your regional manager directly so we can address your specific concerns and discuss how we can make meaningful changes. We are committed to doing better and appreciate your patience as we implement solutions. Thank you for your contributions to FullSpeed Automotive.

Explore other reviews about FullSpeed Automotive

5.0
Apr 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Great teamwork, great work life balance, care about people

Cons

Need more locations in my area

1.0
Mar 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Colleagues within departments were great to work with. The teams all had a common goal.

Cons

Micromanaging to a whole other level. Flexibility has been completely stripped away. No room for growth unless you slave to the company. Hybrid schedules have been adjusted to encourage collaboration but everyone stays in their office because there’s tension. Incredibly hostile work environment. CEO is not personable. He’s present in office but doesn’t join departments for in person meetings. He joins from his laptop in his office so I’m not sure what’s the point of dragging your people to an office to do the same thing they do at home. All they care about is cutting costs. Employees constantly feel the need to over correct or apologize. There is no support from executive level. Just consistently pointing out “failures” but provide little to no support, guidance or solutions. Retail Ops are overworked and underpaid. Way too much responsibility being thrown at Center Manager levels and District Manager levels. Main point is the writing is on the wall. Previous leaders are gone and they left for a reason. Look at the red flags. Do not work here.

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