How To Tank Employee Morale - Customer Service GAF Employee Review

2.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Free bagel Thursdays. Summer Fridays. Employee group events well done.

Cons

GAF is the textbook example on how to tank employee morale. Take a walk around the office and it is full of stressed out, burnt out, fed up employees. We continue to do our work at a high level without any concern from top leadership. 3% raises are not keeping up with inflation. Movement is limited within the company. The move to 4:1 (or 7:0 if it were up to the outgoing and incoming CEO’s) is further limiting any semblance of work life balance. People are unhappy and it shows, and it’s not just the lower level employees who are fed up. Unfortunately the economy and job market are not favorable to find a new and comparable job so people are staying.

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GAF Response
8mo
Thank you for sharing your feedback. We hear your concerns about work-related stress and morale, and we want you to know we're listening. We understand the challenges our team is facing and are working hard to improve our work environment while also fostering the in-person collaboration that is crucial for our success and innovation.

Explore other reviews about GAF

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with supportive and talented people, an excellent work/life balance, and a positive culture. I truly enjoyed my time there and will miss it, I really loved working at this company.

Cons

Some processes and team structures could benefit from further modernization, particularly in expanding Agile adoption compared to leading IT organizations.

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Cafeteria food is decent and the building is nice

Cons

This place has really gone in the gutter over the years, hard to see how it will turn around. If you’re thinking about joining, the industry is Good but I’d stay far far away from GAF

2
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