Pros
- Working with an awesome product - Now part of the greater GAF culture - Lots of room for growth - Flexibility in schedule although very demanding - Great pay - Customer facing team that genuinely cares
Cons
- Ludicrously long hours, minimum 60+ hours per week to be successful - Training is severely lacking and the training that is provided is often ill planned, last minute, redundant and at times irrelevant - Poorly thought out and ill defined goals - Services team is incapable of growing with the business leading to many issues - Executive Leadership does not communicate in any way - There is a lot of bloat creating communication delay and bureaucratic issues - Very much a "not my job" internal culture - Most of your time is working on internal issues and communication not your primary job role - Sales Process has only just recently begun development (4 years in) - You can not share any new information with customers until it has already happened due to how frequently new initiatives change and get pulled back - Product prices itself out of most markets and relies heavily on tax incentives meaning job security can be in the hands of the government, not just you - There are so many team members involved without a well defined process that creates post roof build issues for the company, the contractor and confusion for the homeowner