Decent pay, poor culture and benefits - MOAT Service Representative GEICO Employee Review

1.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Not much positive here anymore except the pay is decent

Cons

In the 5 years I’ve been here things have worsened on every front. Just lost some paid time off going from vacation and sick separate to a combined bank. Insurance gets more expensive and covers less. No possibilities to move outside of current role as it appears this office is going to be closing although they refuse to admit it.

Explore other reviews about GEICO

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay was and great training

Cons

The lack of shifts they have available

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting problems to work on. Good benefits. Decent pay.

Cons

Managers will gaslight you and upper leadership is constantly changing, so expect projects you're working on to be thrown out every 6 months. Many people burn out and quit after some time and are never back filled, so you'll be expected to take on their workload. Some of my colleagues were working 80 hour work weeks to keep up with the work load and yet told they were not performing well enough. There also wasn't much diversity.

See reviews by: Helpful|Rating|Date|All