3.0
Apr 17, 2026
Former employee, less than 1 year
Richardson, TX
Recommend
CEO approval
Business Outlook
Pros
-Pay was good -Benefits were great -They pay for your licensing -The environment was fun, the Spanish team always had a way of keeping things positive and had a great sense of community
Cons
-Call volume, back to back calls -Way too strict on restroom breaks, during training you'd have to deduct it from your vacation/PTO balance. Once in Orientation you'd have to deduct it from your allocated breaks -Inconsistencies in policies and procedures during and after orientation/training