KPIs over People - Auto Damage Field Adjuster GEICO Employee Review

1.0
Jul 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Good training program for entry level employees, best to get the experience they leverage for a better job somewhere else.

Cons

Company doesn't give a damn about lower level employees. They peg your performance to upper management set KPIs, which no one can actually accomplish. This leads to chronic underachievement and constant "coaching." Resulting in most employees feeling like they're working hard, yet not good enough and sometimes fearing for their job. When I left my manager told me they demand 120% out of their employees, hoping to get 90-100% because if they ask for 100 they'll likely get 70. I think this is manipulative and cruel to do to honest hard working people.

Explore other reviews about GEICO

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

helpful team members and leadership beautiful facility with lunch room and gym very clean and organized systems

Cons

hours I was originally offered as a new rep were not the best

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

GEICO stands out for its world-class training and onboarding, which gives employees a strong foundation from day one. The training programs are structured, practical, and continuously improved based on feedback, helping new hires ramp quickly and confidently. The company also offers exceptional growth and development opportunities. There are clear paths for advancement across all operational areas (Claims, Service, Sales, etc.), supported by coaching, mentorship, and leadership development programs. Employees have access to tuition assistance, certifications, and professional development resources, making it easier to build a long-term career. GEICO provides strong stability as an established industry leader, with competitive compensation and benefits. The performance-driven culture rewards results and creates opportunities for high performers to advance quickly. Another highlight is the focus on internal mobility and skill-building. Associates are encouraged to expand their capabilities, take on new challenges, and grow into leadership roles through hands-on experience and real-time coaching.

Cons

The environment is performance-driven and fast-paced, which can feel demanding at times, especially during periods of high volume or organizational change. Expectations are high, and success requires strong time management and adaptability. Hybrid/in-office expectations may vary by role and business need, which can be an adjustment depending on personal preferences.

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