I loved my time at Geico. - Customer Service Representative GEICO Employee Review

5.0
Oct 12, 2011
Recommend
CEO approval
Business Outlook

Pros

Their benefits are fantastic. The leadership was friendly and knowledgeable, with help always there when you need it. They train for 4 months so you feel prepared for the job.

Cons

Their goals are rough. They really do expect you to perform and they are on you to do so.

Explore other reviews about GEICO

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay was and great training

Cons

The lack of shifts they have available

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting problems to work on. Good benefits. Decent pay.

Cons

Managers will gaslight you and upper leadership is constantly changing, so expect projects you're working on to be thrown out every 6 months. Many people burn out and quit after some time and are never back filled, so you'll be expected to take on their workload. Some of my colleagues were working 80 hour work weeks to keep up with the work load and yet told they were not performing well enough. There also wasn't much diversity.

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