DON'T DO IT - Customer Service Representative II GEICO Employee Review

1.0
Aug 25, 2016
Recommend
CEO approval
Business Outlook

Pros

A Pay check and profit sharing check you get in February that is constantly threatened you wont get

Cons

This is a great job if you don't care about work/life balance, working like a dog and being micro managed. When i first started i absoultley loved it becuase it was new. Once you get to know what your doing it is boring you will honestly sit at a desk with a head set on for 10 hoirs a day 4 days a week. They will tell you you can post for a new schedule but you will never get it. Expect to work a permit weekend day and at least til 9 pm. IN trainging you will get a sweet Monday thru Friday 7-330 but what they dont tell you is after that the nightmares will start you will never see a schedule like that again. After 3 years of working here i will be quitting in the next month because GEICO will not allow me to work a schedule that allows me to get off 2 hours earlier so I can pick up my son. Please keep that in mind while you are applying

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay was and great training

Cons

The lack of shifts they have available

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

GEICO has provided extensive opportunities for myself and my family. All of my children have been born while I have been employed at GEICO. We have experienced highs and lows in our personal life over the last 10 years and GEICO has supported us through all of it.

Cons

GEICO is continuing to strengthen its brand and associate experience. They continue to will through opportunities to deliver a remarkable experience for associates and customers.

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