Come work for Geico, where YOU come first. - Customer Service Representative GEICO Employee Review

There are many reasons to work for a company like Geico. Between the management that is always willing to help, the job security, tuition reimbursement and overall being provided tools to succeed, I can't think of a reason why anyone would not want to work for this company. Geico has a detailed hiring process to make sure that they are hiring people who are fit to do the job, not just bodies to occupy seats. Where most companies first rule is that the customer is always right, Geico's first policy is to provide emloyees with the opportunity to succeed. The training is great and prepares you for as much as possible prior to dealing with customers. It's also great how you are eased into the position and not just thrust into the line of fire. Geico makes an investment with each employee it hires. As a company, they don't expect you to walk in the door ready to go. They pay for you to get your license. As an employee, I have had nothing but support since the first day that I walked in the door. The supervisors are great. They provide feedback and support at all times. Nobody is expected to know everything. There is always someone that can help you find an answer to any questions that you may have. At Geico, I have never been spoken down to or punished for bad performance. Instead we recieve positive coaching to help improve any mistakes we may make. Another great reason to work for Geico is job security. Being owned by Warren Buffet and backed by Berkshire Hathaway, you can rest assured that even in these difficult times, your job is secure as long as you are perfoming up to standards with the company. There are always opportunities to make more money with Geico as well. Employees who are reaching their performance goals can apply for higher positions within the company as soon as six months after hire. Also, being an employee, you get the first look for promotion opportunities over new employees walking in the door. Another reason to work for Geico is the tuition reimbursement program. Most companies offer a percentage for tuition reimbursement. Geico provides 100% tuition reimbursement for a limited number of classes per semester, and the limit is only because they don't want your school to interfere with your work or vice versa. This includes online classes for your freshman and sophomore year. Finally, to me, Geico is a fun place to work. There are contests and rewards for those who perform at a high level. Insurance is a tough industry to work in. You provide a product that a person can not physically hold and touch. There are two main goals at Geico; bring in new customers, and keep them here with outstanding service. I take pride in providing outstanding service on a daily basis. I loved this company as a customer, and I love it ten times more as an employee.