Not worth it! - Customer Service Representative GEICO Employee Review

1.0
Dec 2, 2019
Recommend
CEO approval
Business Outlook

Pros

Profit sharing! Easily move up within the company, pay, benefits and compensation

Cons

Micromanagement, unrealistic expectations, no freedom. Because you are soo overwhelmed with the job, you take the burden of the job home which is why you'll find that a lot of the employees pick up harmful habits like smoking and drinking. I quit after 7 months, but I knew at the 2 month mark that it wasn't for me and my co-workers on my team were the same. They were dropping like flies. They mean well, but the execution is wrong.

Explore other reviews about GEICO

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

helpful team members and leadership beautiful facility with lunch room and gym very clean and organized systems

Cons

hours I was originally offered as a new rep were not the best

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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