Pays well but soul sucking - Customer Service Representative GEICO Employee Review

4.0
Jan 29, 2020
Recommend
CEO approval
Business Outlook

Pros

Pays very well with a competitive benefits package

Cons

Soul sucking. Typical issues with a call center. Overly managed. Every second is tracked. They have a 38.5 hour work week to account for potential overtime. So obviously you gotta work more to hit that sweet sweet overtime

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5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a great company to work for.

Cons

I do not have any cons for this company

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

GEICO has provided extensive opportunities for myself and my family. All of my children have been born while I have been employed at GEICO. We have experienced highs and lows in our personal life over the last 10 years and GEICO has supported us through all of it.

Cons

GEICO is continuing to strengthen its brand and associate experience. They continue to will through opportunities to deliver a remarkable experience for associates and customers.

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