Was a job to pay the bills but if I had any other opportunities at the same pay I would have left immediately. - Claims Adjuster GEICO Employee Review

3.0
Feb 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Take care of their employees by offering holiday lunches and free food for working OT. Reasonable pay for Tucson.

Cons

Not a lot if opportunities to get promoted unless you have a degree which is ridiculous for a call center job. Promotions are ultra competitive. Basically have to be ranked five out of hundreds of employees. Company tries to pinch every penny so building is a wreck, chairs are awful and every employee had to do the work of 3 employees.

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5.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

GEICO is one of the largest employers in my smaller town, so I've heard all the good, the bad, and the ugly. What a pleasant surprise it's been working here! There is so much intentional change to create a great employee experience and get the right team leaders in place. Highly recommend not putting too much weight into older negative comments if you're thinking about applying. I've been very happy with my salary, the benefits/time off, culture, and leadership (both locally and senior leaders). I feel like there's a lot of room to continue to grow my career here and I see the same opportunities for others.

Cons

Really nothing major that I can think of!

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting problems to work on. Good benefits. Decent pay.

Cons

Managers will gaslight you and upper leadership is constantly changing, so expect projects you're working on to be thrown out every 6 months. Many people burn out and quit after some time and are never back filled, so you'll be expected to take on their workload. Some of my colleagues were working 80 hour work weeks to keep up with the work load and yet told they were not performing well enough. There also wasn't much diversity.

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