Unrealistic Expectations, Metrics Driven, Limited Work/Life Balance - Auto Damage Adjuster GEICO Employee Review

1.0
Aug 4, 2021
Recommend
CEO approval
Business Outlook

Pros

9 week out-of-state training program with food, travel, accommodations covered in addition to full-salary. Competitive base pay plus annual profit sharing bonus.

Cons

Intense micromanaging with unrealistic metric goals. Must sacrifice some metrics for others e.g. supervisors force you to write for cheap aftermarket parts which don't fit, delay the repair and upset the body shops all while expecting high customer service scores, quick repair times, low rental days and low average cost of repairs.

Explore other reviews about GEICO

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great career growth, people, culture, and benefits!

Cons

No cons to list at the moment

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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