Think Twice Before Accepting The Position - Auto Damage Adjuster GEICO Employee Review

1.0
Jan 17, 2015
Recommend
CEO approval
Business Outlook

Pros

- Excellent training program to learn the aspects of auto damage repair. - Ability to work in various locations to gain hands on experience to the auto repair process. - Great co-workers within the company. - Excellent benefits.

Cons

- Extremely difficult rating system that tilts too much towards customer service survey scores which hinders you to be able to adjust claims to the best of your ability. - Non supportive management structure due to company requiring management to handle too many tasks which result in management not being present to assist. - Long work hours. - Difficulty gaining access to company vehicle for new associates while in turn asking for new associates to drive extreme distances to their work location.

Explore other reviews about GEICO

5.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

GEICO is one of the largest employers in my smaller town, so I've heard all the good, the bad, and the ugly. What a pleasant surprise it's been working here! There is so much intentional change to create a great employee experience and get the right team leaders in place. Highly recommend not putting too much weight into older negative comments if you're thinking about applying. I've been very happy with my salary, the benefits/time off, culture, and leadership (both locally and senior leaders). I feel like there's a lot of room to continue to grow my career here and I see the same opportunities for others.

Cons

Really nothing major that I can think of!

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting problems to work on. Good benefits. Decent pay.

Cons

Managers will gaslight you and upper leadership is constantly changing, so expect projects you're working on to be thrown out every 6 months. Many people burn out and quit after some time and are never back filled, so you'll be expected to take on their workload. Some of my colleagues were working 80 hour work weeks to keep up with the work load and yet told they were not performing well enough. There also wasn't much diversity.

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