Work a LOT after/before hours or get left behind - Telephone Claims Representative II GEICO Employee Review

2.0
Jul 10, 2023
Recommend
CEO approval
Business Outlook

Pros

-401k match program is good. -Profit Sharing (when available - generally around $1200-3000 yearly as a live bonus check -Great discounts on rentals & hotels

Cons

-truthfully too many list -Worklife balance isn't great (either work a lot of hours outside of your salaried position or get left behind for promotions/raises (when factored for the extra time you work - the salary comes to be less than the number) -Poor management who handle changes based on what State Farm and Progressive are doing (this includes YOUR pay raises) -Transparency in too many areas comes down to your supervisor "hearing things" around the water cooler so-to-speak -Burnout is real in the insurance industry, mainly due to the extraordinary high volume of case work in most departments. -You'll spend more time thinking about work and "tipping/calling" people than your own family. -Most people really aren't happy at GEICO regardless of what these ratings might indicate. -Not a con, but find suitable work. Insurance really isn't it for most people. *Imagine a pencil being sharpened to the eraser. Once used, it's replaced with another pencil to do the same work using more cost-effective graphene. That's GEICO!

Explore other reviews about GEICO

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

helpful team members and leadership beautiful facility with lunch room and gym very clean and organized systems

Cons

hours I was originally offered as a new rep were not the best

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

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