"We've never laid anyone off" - Field Auto Claims Adjuster GEICO Employee Review

2.0
Jul 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Good pay relative to experience required. The best aspect of GEICO is that it forms a great stepping stone to a better company.

Cons

The worst and largest disconnect between upper management and lower management I've ever seen. You are a number. Plain and simple. You are replaceable, expendable, and will CONSTANTLY find that new and "exciting" changes are made to the company to F you just a little bit more every month. Profit sharing? Gone. But don't worry! We'll increase bonuses to compensate!... Well, not this year... But maybe in the future! 401k match? Not for 6 years of slavery, bucko. Flexibility? LOL. Here's a new app, it's going to tell you when, where, and how to be. What, you BELIEVED us about you managing your own schedule as an adjuster? HAH. Job security? Oh yeah, we've never laid anyone off. Never.... We just.. "Excessed" them. Yeah, that sounds good. Entire departments were "excessed" overnight with no warning. What do you mean it's the same as a layoff? No it isn't. We would never lay off thousands and thousands of people with no warning. We simply.. Reduced our workforce. Work life balance? We'll pay you for 7.75 hours.... But don't fall behind on the 30 claims we give you per day! Or that could hurt your metrics! And we'll need to get you back on track or we might need to consider lay-.. Excessing you. No overtime though. The pay is good. Not good enough to deal with the company. Get in, get licensed, get some experience you can draw from on your next job interview. Then get the hell out.

Explore other reviews about GEICO

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay was and great training

Cons

The lack of shifts they have available

1.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

*Pay and your ability to negotiate as an external hire are better than most places *You are only expected to work 7 hrs and 45 min; clock-out time is on the dot and strict.

Cons

*Understaffed; multiple people are on medical leave due to the toxic work environment and the metrics system *Leadership is usually unprepared and inexperienced; there is a serious lack of understanding from leaders when you address inconsistencies in auditing. A lot of leaders score people's work inaccurately, and depending on whether your leaders like you, the appeal process is rarely honored. *there is hardly any overtime so many people work off the clock, even when addressing this with directors and HR- nothing will change. they will protect the company; everyone is aware that people are experiencing wage theft- no one does anything to change it out of fear of losing their job. * If you point out any discrepancies, you will be targeted-there is a consistent issue with retaliation at GEICO.

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