Everything that made the job worth having has been taken away - Service Agent GEICO Employee Review

1.0
Dec 31, 2023
Recommend
CEO approval
Business Outlook

Pros

There are no pros left.

Cons

The building is filthy, agents are pitted against each other, and metric requirements in service make sales goals harder to make. There’s no more profit sharing or chairman’s club. The cost of insurance has gone up exponential and the co pays and out of pocket amounts are higher. Return to office has been forced on everyone as of 01/01/2024.

Explore other reviews about GEICO

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, benefits, flexible schedule

Cons

Super overbearing managers that can ruin it

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

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