It is a hot mess - Claims Representative GEICO Employee Review

1.0
Apr 1, 2024
Recommend
CEO approval
Business Outlook

Pros

In good times, the culture was fun and it felt like you were respected by management and a valuable asset as an employee of the company

Cons

Since the layoffs and restructure in the last year, morale is lower than I’ve ever seen in my 10 years of working at GEICO. Management doesn’t know how to improve morale or they just don’t care. They have changed the metrics multiple times and continue to move the needle in regards to what they want you to achieve. Anyone falling in the bottom 25% of results lives in fear of losing their job every day. There hasn’t been promotional opportunities in over a year.

Explore other reviews about GEICO

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, support, growth opportunities and career fulfillment

Cons

Complex industry, and fast paced environment

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

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