Call-center - Claims Adjuster GEICO Employee Review

3.0
Apr 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Made some lifelong friends and valuable skills, gained confidence and knowledge of the industry

Cons

Repetitive, hard to stay motivated, fast-paced - sometimes it feels like you can't catch a break (as soon as you hang up, another call comes through), I felt mentally exhausted at the end of the day almost every time.

Explore other reviews about GEICO

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, support, growth opportunities and career fulfillment

Cons

Complex industry, and fast paced environment

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

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