A Toxic Work Environment with High Turnover! - Insurance Claims Specialist GEICO Employee Review

1.0
Aug 26, 2024
Recommend
CEO approval
Business Outlook

Pros

The pay is decent but they just let go of majority of the building to hire in employees to do the same thing for less pay so I don't know if this a pro anymore

Cons

My experience at Geico was overwhelmingly negative due to the toxic work environment. From management to call agents, the atmosphere was filled with a palpable sense of unhappiness. The turnover rate is alarmingly high, and it’s easy to see why. Management is overly critical, and the office culture resembles a “crabs in a bucket” mentality, where everyone is constantly pulling each other down. The expectations placed on employees are unreasonable and change so frequently that it becomes nearly impossible to keep up. It’s as if the requirements are shifting every other week, making it difficult to achieve the goals set out. This lack of stability creates a stressful and frustrating work environment. On top of that, the office drama is out of control. In the past year alone, there have been multiple physical altercations, and the atmosphere feels more like high school than a professional workplace. Gossip and petty behavior are rampant, leading to a toxic culture that is completely unprofessional. Overall, I would not recommend working at Geico. If you’re looking for a positive, supportive work environment, you might want to look elsewhere.

Explore other reviews about GEICO

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

helpful team members and leadership beautiful facility with lunch room and gym very clean and organized systems

Cons

hours I was originally offered as a new rep were not the best

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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