Nothing but downhill - Resident Adjuster II GEICO Employee Review

1.0
Jan 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Profit Sharing up until 2021 Somewhat ok health insurance until 2021 Company vehicle Out of several supervisors, all were great.

Cons

Todd Combs and Co, Currently it seems that leadership is apathetic to actually providing a good service to customers or even an ok work environment. Leadership/C-Suite away profit sharing for company workers while giving themselves lucrative bonuses. Upper management either has an inability to interpret data or they are just carrying out malicious compliance to appease their superiors in order to have an excuse to purge some departments. The position they put adjusters in as far as forcing them to kick customers out of rentals during total losses after 72 hours or face the consequence of a PIP while expecting adjusters to score perfect customer service scores is nothing short of corporate malfeasance. If they don't get a PIP for this, then their supervisor's and manager's job will be threatened as well.

Explore other reviews about GEICO

5.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

GEICO is one of the largest employers in my smaller town, so I've heard all the good, the bad, and the ugly. What a pleasant surprise it's been working here! There is so much intentional change to create a great employee experience and get the right team leaders in place. Highly recommend not putting too much weight into older negative comments if you're thinking about applying. I've been very happy with my salary, the benefits/time off, culture, and leadership (both locally and senior leaders). I feel like there's a lot of room to continue to grow my career here and I see the same opportunities for others.

Cons

Really nothing major that I can think of!

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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