Its a GRIND - Claims Adjuster GEICO Employee Review

2.0
Mar 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Plenty of work to do

Cons

Call Center.... customers are sitting on hold for 20-30 minutes before they get to you. Sometimes you feel like you are really helping someone, sometimes you are just listening to them complain. The biggest problem is that many of the other reps do a poor job and you get the pleasure of cleaning up their mess for no "points" because the other rep took all the points instead of helping the customer. Your success/failure is based on your ability to gather points on calls.

Explore other reviews about GEICO

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

I had the opportunity to meet Nancy Pierce during a visit to our office, and she was very personable and engaging. It made a strong impression to see leadership so approachable and willing to connect with employees. Overall, I genuinely enjoy working here and feel supported in my role.

Cons

No significant downsides to mention at this time.

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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